CER Ticketing Roadmap - 3rd progress report

The CER Ticketing Roadmap was published in autumn 2021 and embodies the members’ vision of railway ticketing and distribution by 2025 and 2030. The Roadmap establishes concrete actions to further improve the experience of rail passengers in the Single European Railway Area and is a key indication of the sector’s commitment to the European Union’s climate and growth goals.

This third progress report offers a condensed overview of the third survey conducted in November and December of 2023, presenting the current status, and highlighting areas requiring strengthened attention. The survey turnout has improved versus the previous surveys. This time, 24 of 29 CER member railways representing 95,8% of CER passenger traffic participated. Geographical coverage extends to rail traffic in and between 21 EU Member States on the continent, as well as the Eurostar operations to and from London.

Download the report below to read more.