EU-wide multimodal travel information services

CER members welcome the revision of the Delegated Regulation (EU) 2017/1926 on EU-wide multimodal travel information services (MMTIS). Improving services based on more data ranks among the highest priorities of our railway companies, as it enables us to strive for the provision of efficient and appealing transportation options and services to our valued customers. CER members have notably shown their commitment to seamless ticketing by 2025 with the adoption and implementation of the CER Ticketing Roadmap, where one of the main commitments is to develop a European real time data service for better informing passengers.

One of the positive aspects of the Delegated Regulation is that it recognises the importance of leveraging already existing data in digital machine-readable format rather than mandating the creating of new data. The act lacks clarity however when it comes to the scope of its provisions and their end benefits for the customer.

Read more in this CER Position Paper adopted in response to the European Commission's public consultation on the MMTIS Delegated Regulation.