Junior Operations Support Officer (Maternity Leave Cover)
CER is currently looking for a maternity leave cover for the position of Junior Operations Support Officer for a period of 12 months (full-time, based in Brussels).
General responsibilities:
Reporting directly to the Head of Administration and working closely with the Communications Department and Technical Department, the Junior Operations Support Officer maintains the contact databases, technical share point and intranet content, coordinates the digital workplace optimisation project, assists with conferences and meetings, deals with queries, and provides general support.
Key responsibilities:
- Database and website: provide support to:
- Updating, monitoring, and maintaining the contact databases (HubSpot, Microsoft Admin Center and Microsoft Azure).
- Updating and maintaining intranet content (Symantra platform) and documents in close collaboration with the communications department.
- Promptly answering the questions of staff and other stakeholders.
- Digital workplace optimisation project. Leveraging of artificial intelligence to enhance the association’s operations
- Keeps day to day execution on track to ensure a smooth execution.
- Coordinates schedules, tasks and documentation.
- Supports communication and reporting.
- Provides administrative support.
- Enables the project manager to focus on leadership.
- IT
- POC for IT service company.
- IT related equipment – purchases and monitoring expenditure.
- Managing licences and IT equipment.
- Keeping accurate inventory of all IT equipment.
- Basic trouble shooting.
- Basic in-house training.
- Meetings & events
- Scheduling (virtual) conferences and meeting room bookings.
- Providing support during virtual/hybrid conferences (MS Teams, GoToWebinar, Zoom, Webex, etc.).
- Managing booking system (outlook calendars).
- Assisting before and during events (participants lists, badges, name plates, mailings, …).
Required skills and qualifications:
- Bilingual English/French, another major European language is considered a plus.
- Recently graduated in IT or a first relevant experience in a similar role in a European environment.
- Good knowledge of database applications and software.
- Excellent with computer systems, Microsoft Office, internet research.
- Analytical mind.
- A high degree of flexibility, strong organisational skills, and methodical approach.
- A reliable, structured and target-oriented work approach with the ability to work independently.
- Proactive in problem solving with ability to multitask, to respond rapidly to changing circumstances and communicate effectively.
- Adaptability to varying workloads as well as the capacity for teamwork.
- Positive attitude, friendly and polite.
- Authorisation to work in Belgium.
Terms and conditions are competitive, depending on the experience and qualifications of the candidate.
Interested candidates should send a cover letter and a CV in English electronically to
Applications will be treated in confidence. The closing date for applications is 27 February 2026.
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About CER: The Community of European Railway and Infrastructure Companies (CER) brings together more than 70 railway undertakings, their national associations as well as infrastructure managers and vehicle leasing companies. The membership is made up of long-established bodies, new entrants and both private and public enterprises, representing 73% of the rail network length, 76% of the rail freight business and about 92% of rail passenger operations in EU, EFTA and EU accession countries. CER represents the interests of its members towards EU policymakers and transport stakeholders, advocating rail as the backbone of a competitive and sustainable transport system in Europe.