Full Service Model (FSM)

Full Service Model (FSM)

The FSM (Full Service Model) initiative aims at facilitating online distribution services to the benefit of the travelers and can contribute to offering door-to-door travel solutions. To this end, ticket vendors and railways have developed an Open-IT-framework (IT specifications) that can be integrated in already existing IT-distribution systems. When implemented, FSM can be used like an adapter and enable data exchange between different distribution systems.  

With FSM, ticket vendors and railways want to complement the diverse range of individual bilateral solutions necessary to connect distribution systems. FSM covers the whole value chain of distribution services including after sales processes. It is open to all businesses offering travel services or travel distribution services.

The FSM specifications can be downloaded from https://tsga.eu/fsm.

Related Documents

Rail distribution initiative wins new partners for implementation activities, FSM Status Update, 14 September 2017